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Posts made in September, 2018

How to Turn an Unhappy Customer into your Biggest Advocate

By on Sep 22, 2018 in employer tips | 0 comments

How to Turn an Unhappy Customer into your Biggest Advocate

Every company has to deal with complaints. No matter how well trained your employees, how empowered they are to solve issues, someone, somewhere will be unhappy about something. Now you can shrug your shoulders and take a ‘that’s life’ approach, or you can take proactive steps to turn the situation around. Take proactive steps There are two reasons why we recommend...

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Manners Maketh Man-ager

By on Sep 10, 2018 in employer tips | 0 comments

Manners Maketh Man-ager

The Business Dictionary defines a manager as ‘an individual who is in charge of a certain group of tasks or a certain subset of a company.’   Sounds simple, huh?   In the quote Manners Maketh Man, ‘manners’ mean your mannerisms and behavioural characteristics, the traits that make you who you are.   And this is equally true of a manager; an excellent one...

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