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Is your online life standing in the way of your career?

Posted by on 25th October 2018 in candidate advice | 0 comments

Is your online life standing in the way of your career?

As if finding your dream job wasn’t challenging enough, now there’s another element to throw into the mix. Your social media footprint. And whilst we all understand that we shouldn’t post things that might come back to bite us, it can sometimes happen without you realising it. Maybe a friend has tagged you in a photo where you were, ahem, ‘partying’. Or you opened your Facebook account at 14 years old, and ten years later you’ve forgotten those strident views the young teenage version of yourself posted. Or the Uni freshers’ week photos where...

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How to Turn an Unhappy Customer into your Biggest Advocate

Posted by on 22nd September 2018 in employer tips | 0 comments

How to Turn an Unhappy Customer into your Biggest Advocate

Every company has to deal with complaints. No matter how well trained your employees, how empowered they are to solve issues, someone, somewhere will be unhappy about something. Now you can shrug your shoulders and take a ‘that’s life’ approach, or you can take proactive steps to turn the situation around. Take proactive steps There are two reasons why we recommend the second approach. Firstly, it’s much cheaper to retain your existing customers than find new ones. And it won’t be just one lost customer but several, all the people they tell...

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Manners Maketh Man-ager

Posted by on 10th September 2018 in employer tips | 0 comments

Manners Maketh a Man

The Business Dictionary defines a manager as ‘an individual who is in charge of a certain group of tasks or a certain subset of a company.’   Sounds simple, huh?   In the quote Manners Maketh Man, ‘manners’ mean your mannerisms and behavioural characteristics, the traits that make you who you are.   And this is equally true of a manager; an excellent one must exhibit behaviours that inspire their teams to work hard, strive for their goals and enjoy the process along the way.   Why are good managers essential?   Gallup research...

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The Importance of Health and Wellbeing at Work

Posted by on 20th August 2018 in employer tips | 0 comments

The importance of health and wellbeing at work

When organisations put a focus on employee wellbeing, there is a positive effect both on the individuals who work there and the overall organisation. The benefits of promoting wellbeing have been proven again and again. From a reduction in stress levels to fostering a positive work environment, it creates a base from which everyone can thrive and benefit. Indeed, it can be an enabler of improved engagement and performance. Studies have shown that it’s not just this positive effect that is important. There is actually a detrimental effect in...

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The Hips Don’t Lie – The Role of Body Language in Communication

Posted by on 1st August 2018 in candidate advice, employer tips | 0 comments

The Hips Don’t Lie - The Role of Body Language in Communication

You may have heard some statistics quoted regarding body language. It’s commonly cited that 55% of communication is gleaned from body language, 38% is down to the way things are said, and just 7% is the actual words spoken. These figures came from a study carried out by eminent psychologist Albert Mehrabian who has famously studied the importance of both verbal and non-verbal communication. His test was conducted under specific conditions, and so the numbers are often questioned in the context of everyday communication. But nevertheless, it...

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How to Talk so People will Listen

Posted by on 24th July 2018 in candidate advice, employer tips | 0 comments

How to talk so people will listen

It’s been proven that the “way” we talk to people, particularly about making changes, has a huge impact on whether they will be either receptive to our feedback, or ignore it. The key to effective communication is to ensure that both parties feel respected and understood. This is critical in creating a foundation for the meaningful exchange of thoughts and ideas. You don’t necessarily have to fully agree with each other, but a positive conversation is more likely to move things along towards a solution. There are a few guidelines that can...

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Managing the Micromanager

Posted by on 16th July 2018 in employer tips | 0 comments

Managing the Micromanager

We’ve probably all come across at least one in our time – the micromanager who hovers over your shoulder, checking every little thing you do and telling you how they would have done it. Or delegating a task but then asking every 10 minutes how you are getting on. It’s a real source of frustration for the team and an inefficient way of working for the manager concerned.  So why does it happen?  It can be a challenge to get a micromanager to loosen their grip, and to do so, you need to understand what is behind their behaviour.  If you ask such...

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Attracting Top Talent in a Changing IT Sector

Posted by on 29th June 2018 in employer tips | 0 comments

Attracting top talent in a changing IT sector

I guess we’ve all experienced the sometimes frustratingly slow pace of recruitment at one time or other.  But there’s one industry that certainly bucks that trend. The tech industry develops at a lightning fast pace, resulting in ever-changing job demands and roles.  As a sector, technology is growing twice as fast as the UK economy as a whole, according to research by Tech Nation. In fact, the UK tech industry leads the way across Europe.  We’ve seen a greater investment over the last seven years in this sector within the UK than the...

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Unlocking the Key to Innovation and Success

Posted by on 12th June 2018 in employer tips | 0 comments

Unlocking the key to innovation and success

It’s a competitive world out there in business.  Organisations need to innovate, or they stagnate and eventually die.  We’ve seen some high-profile examples of that in retail recently, with well-established brands disappearing from our streets because they didn’t recognise this, or didn’t act on it.  Research Many pieces of research show that collaboration can be the key to unlocking that innovation. Back in 2014, a Stanford study showed that performance can be improved just by the perception of working together.  Those in the research that...

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Be happy – Tips on creating a positive working environment

Posted by on 15th May 2018 in employer tips | 0 comments

Be happy – Tips on creating a positive working environment

Let’s be honest, most of us work to earn money to support our lifestyles.  If we are lucky, we get to spend our days doing a job that we enjoy – most of the time anyway.  But if you got a call to say you’d won a few million on the lottery, would you really keep getting up and going into your place of employment? So, if we assume that people are at work because they need to be, it’s really important that employers take responsibility for making that time as satisfying, fulfilling and enjoyable as they can. Some companies don’t realise that,...

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