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2nd/3rd line Desktop Support – Retail – London – Market rates

Job Reference: 15907

Salary: £250 - £300 Per Day

Salary per: Day

Job Duration:

Job Start Date:

Vacancy Posted: 08-11-2018

Contract Type: Contract

Location: England, Greater London, London

2nd/3rd line Desktop Support – Retail – London – Market rates

Our client, a leading retail company are looking to recruit an IT Infrastructure Specialist on an inital 3 month contract to join their Infrastructure team. You will provide 2nd/3rd line retail support and administration of all incidents raised from the service desk.

Responsibilities

* To maintain desktops/laptops/tablets in all branches
* To work with the Service Desk and Third Line support/development teams within IT for mentoring and development of diagnosis, analytical, problem solving and technical skills to achieve support call resolution
* To assist the service desk with all issues escalated and partake in the training of clients and members of the service desk
* To support service desk with software packages and problems
* To give IT Support to the London based users including their hardware and software
* Good understanding and knowledge of the support requirements for Windows PC’s, printers and operating systems

Skills and experience

* MS Office
* Windows 10/ Windows 7
* EPOS Systems
* Basic networking skills
* Excellent PC Trouble shooting skills
* Full, clean and current driving license

Desirable

* Star Office
* Anti-Virus solutions

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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Proactive Appointments Limited take our obligations to protect your personal data very seriously. Any information you provide to us as part of your application for this vacancy will only be processed as detailed in our Privacy Notice. If you have any questions or would like further information please email GDPR@proactive.it.

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