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EPOS Support Analyst – London

Job Reference: JSRSPOSSUPLONSK

Salary: £25000 - £32000 Per Annum excellent benefits

Salary per: Annum

Job Duration: Permanent

Job Start Date:

Vacancy Posted: 22-02-2018

Contract Type: Permanent

Location: England, Greater London, London

EPOS Support Analyst – London

Our client who are a leading retailer based in the Midlands are currently looking for Support Analyst with experience in supporting stores and EPOS Systems. You will have excellent communication skills and will be able to travel to the stores as and when required. Travel to continental Europe may also be required for branch rollouts.

Skills Required:

* Deliver all levels of technical support to the EMEA retail stores, maintaining a high degree of customer service for all users at all times, this includes out of hours support on a rotational basis.
* Provide all aspects of reactive and proactive fault location and resolution
* Assist with the planning, building and implementation of hardware and software for new store openings and re-fits
* Responsible for the maintenance of all retail systems (e.g. Electronic Point of Sale , Electronic Funds Transfer & Payment software). Assist with Disaster Recovery management & implementation
* Supporting in wider IT projects for the business
* Technical IT background with 3+ years’ experience in a technical support role
* Experience in supporting Retail stores , software and related systems
* Strong communication skills with the ability to work within a team

Benefits Include:

* 25 Days Holiday
* Company pension which is a matched contribution up to 5%
* Bupa Healthcare included (After successful completion of probation) – can also add family members on for a small fee
* Unrivalled product discount

EPOS Support Analyst – London

Due to the volume of applications received for positions it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation


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