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IT Operator/Operations Specialist

Job Reference: JSRSOPSCB

Salary: £25 - £29 Per Hour

Salary per: Hour

Job Duration: 3 Months +

Job Start Date:

Vacancy Posted: 22-05-2018

Contract Type: Contract

Location: England, Surrey

IT Operator/Operations Specialist – VDI/Linux/Citrix/VMWare – Surrey

This is an urgent requirement for an IT Operator/Operations specialist to join a team based in the heart of Surrey. You will be responsible for the day to day monitoring and maintenance tasks to ensure the stability of the international IT systems. You will be responsible for continuity of both systems and data, and for ensuring that services are quickly recovered under all circumstances.


* Proven experience with VDI (Virtual desktop infrastructure) / Citrix / VMWare and Linux
* Ensure the smooth operation of all International systems and service during agreed service hours
* Manage incidents and service requests through to escalation and/or resolution, providing high quality ticket annotation and communication to both customers and other IT teams
* Monitor the environments through event management tools, processing alerts in line with incident management practices
* Raise and/or implement change requests, follow the change management policy and process to ensure stability of the production environment is maintained.
* Changes will at times involve physical installation, transfer and removal of equipment
* Ensure asset/configuration data is kept up to date at all times
* Raise and update problem tickets as appropriate
* Act as a first point of contact for any issues outside of hours supported by the Service Desk
* Ensure incremental and full backups are completed for all production Servers every day and provide day to day management of the back-up operations eg tape changing, job scheduled processing

This role operates a 24/7 shift rota working 4 on 4 off. The successful candidate must be prepared to work both days and nights.

IT Operator/Operations Specialist – VDI/Linux/Citrix/VMWare – Surrey

Due to the volume of applications received for positions it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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