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IT Support Analyst

Job Reference: JS15781HB

Salary: £175 - £200 Per Day

Salary per: Zero

Job Duration: Rolling monthly

Job Start Date:

Vacancy Posted: 27-09-2018

Contract Type: Contract

Location: England, Greater London, Mayfair

IT Support Analyst

Retail – POS

Our leading retail client based in the heart of Mayfair are currently looking for a contract IT Support Analyst to provide IT Support for the Servers, Desktops, mobile, LAN, WAN, business applications and POS systems.

This role will be liaising with all levels of the business and due to the nature of this work, excellent communication skills are a must.

Role Responsibilities:

* Provide IT support for the Servers, Desktops, mobile, LAN, WAN, business applications and POS systems
* Log end user calls on internal help desk system and assign relevant priorities and escalation path.
* Proactively monitor all alerts setup internally and raise tickets as necessary.
* Complete regular daily system and application checks.
* Carry out regular monitoring and patching program to estate server environment.
* Suggest improvements to systems setup as appropriate.
* Support rollout of new applications and updates to existing applications.
* Available to visit and provide IT support to our retail, manufacturing, customer services & wholesale sites.

Skills Required:

* Microsoft Office 365 usage and administration including directory sync.
* Active Directory, Group Policy, DNS and DHCP.
* Support of server environments, network switches and understanding of LANs and WANs.
* Meraki Wi-Fi and Access Point Mgt & Apple device mgt.
* Windows operating systems – Windows 7 & 10.
* Printers and multi-function devices.
* Supporting remote users.

Retail – POS

IT Support Analyst
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/


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Proactive Appointments Limited take our obligations to protect your personal data very seriously. Any information you provide to us as part of your application for this vacancy will only be processed as detailed in our Privacy Notice. If you have any questions or would like further information please email GDPR@proactive.it.

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