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Project Support & Release Coordinator – Logistics

Job Reference: JSRSPSRCNS

Salary: Highly Competitive + Bonus + Brilliant Benefits

Salary per: Annum

Job Duration:

Job Start Date:

Vacancy Posted: 12-10-2017

Contract Type: Permanent

Location: Manchester, Greater Manchester, England

Project Support & Release Coordinator – Logistics

Our global, innovative and well renowned client, who have experienced genuine growth in recent times is looking for an experienced Project Support & Release Coordinator, specialising in Logistics to join their team on a permanent basis.

Our client are going through a mass integration project and part of this project includes upgrading their Logistics division, in order to be more efficient. The Project Support & Release Coordinator will be able to get involved in BAU work too.

Project Support & Release Coordinator – Logistics – Key Skills:

* Logistics background
* Knowledge of Telematics systems or software / Fleet management software / Vehicle tracking is very nice, not essential
* Able to engage with the business
* Creation of reports
* Business Communications
* Certified in ITIL v3
* Proficient in both software and hardware mobile solutions
* Proficient in SDLC methodologies
* Database Design best practices
* Familiar with at least one helpdesk and customer support tool
* Familiar with testing/QA methodologies
* Project Management best practices knowledge
* Knowledge of Business Process Analysis (As Is, To Be)

Project Support & Release Coordinator – Logistics – Responsibilities:

* To create, manage and update deployment plans.

* To support technical leads to ensure project plans are accurate and up to date.

* To liaise with Site Management and team in order that that system deployment fits with key business activities.

* To manage relationship with third party software and hardware vendors to ensure appropriate regression testing and fault resolution is completed before deployment.

* To ensure that resources needed for deployment are organised, e.g. support team, documentation, hardware, software, travel and accommodation.

* To be the main focal point for on-site project deployment, co-ordinating on-site IT activities, liaising with project team members and managing issues as they arise.

* To utilise relevant system tools to record and manage issues, e.g. Footprints / Sostenuto / Redmine

* Transition from Project to Support

* To work with the Project Team to manage the transition from "Project Mode" into "Maintenance and Support":

* To identify teams that will take responsibility for maintenance and support, e.g. UK Service Desk;

* To work with identified teams to ensure handover is completed and signed off.

* To organise or provide relevant documentation.

Project Support & Release Coordinator – Logistics – Benefits:

Our client are able to offer some truly brilliant benefits, all of which will be disclosed at interview stage. Some of the benefits included are:

* Highly competitive bonus

* PMI

* Life Assurance

* Annual Leave

* Company Car

Project Support & Release Coordinator – Logistics

Due to the volume of applications received for positions it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation


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